FTP Solutions
Transforming Operations with Process-Driven Efficiency and Accelerated Financial Reporting
Client Overview
FTP Solutions is a leading provider of advanced communication solutions and network infrastructure, serving industries such as mining, agriculture, and telecommunications. Headquartered in Perth, Australia, the company operates across multiple regions, necessitating a seamless financial and operational management system.
Key Challenges Before MYOB Acumatica ERP Implementation
As FTP Solutions grew and expanded its operations across Australia, Canada, and New Zealand, it became clear that their existing financial management systems running in silos were no longer sufficient. They needed a modern, process-driven solution that would streamline financial reporting, automate project billing, and ensure compliance across multiple regions.
Evolving Financial Systems
As FTP Solutions expanded, they adapted multiple accounting platforms—AccountRight in Australia, a separate system in Canada, and Xero in New Zealand. While these systems served them well in the early stages, managing multiple platforms led to operational complexity and difficulties in consolidating financial data.
* Canada’s project billing system follows stringent tax compliance policies, requiring specific invoicing structures that differ from Australia’s more streamlined GST-based approach. Managing these variations manually became increasingly challenging, leading to operational inefficiencies and difficulties in consolidating financial data across regions.
Time-Intensive Financial Reporting & Consolidation
Generating accurate financial reports required extensive manual effort, taking up to a week per month and involving multiple spreadsheets and adjustments. This delayed insights and decision-making.
Project Billing Challenges in Canada
In Canada, project invoicing was particularly complex due to regional compliance policies and fragmented data sources. The process took up to two months, creating cash flow challenges and delays in revenue recognition.
Limited Real-Time Visibility
Decision-making was hindered by the absence of a centralised financial database. The finance team had to coordinate with different departments, leading to inefficiencies.
Payroll Management Complexity
Managing payroll across multiple locations required manual interventions, increasing the risk of discrepancies and compliance concerns.
Finding the Right Partner
Like many businesses navigating growth, FTP Solutions faced the challenge of selecting the right ERP system and implementation partner. Their expansion across multiple regions, including Australia, Canada, and New Zealand, introduced complexities in financial reporting, project billing, and compliance.
Recognising that a fragmented financial system could hinder their scalability, FTP Solutions embarked on a rigorous search for an ERP provider and partner who could streamline their operations and provide real-time financial insights.
The evaluation process was extensive. FTP Solutions sought a solution that offered robust automation, seamless multi-region integration, and strong process controls. They needed a partner with a proven track record in handling complex financial structures across different regulatory environments, particularly in Canada and Australia, where tax and compliance requirements vary significantly.
After reviewing multiple ERP vendors and implementation partners, FTP Solutions shortlisted those with deep industry expertise, experience in automation, and a history of successful multi-region ERP implementations. Among the candidates, AlphaBiz Solutions stood out due to their:
- Proven expertise in process automation and compliance – ensuring a seamless transition from fragmented systems to an integrated ERP platform.
- Deep understanding of industry-specific challenges – offering solutions tailored to the unique operational needs of FTP Solutions.
- Strong track record of success in ERP implementation – providing confidence that the transition would be smooth and disruption-free.
- Commitment to post-implementation support and training – ensuring FTP Solutions could fully leverage MYOB Acumatica’s capabilities.
Confident in AlphaBiz Solutions’ ability to deliver a structured and effective digital transformation, FTP Solutions engaged them as their ERP implementation partner. This decision set the stage for a successful rollout of MYOB Acumatica ERP, positioning FTP Solutions for long-term efficiency and financial clarity.
Seamless Implementation and Transformation
With AlphaBiz Solutions as their implementation partner, FTP Solutions embarked on a structured and methodical MYOB Acumatica ERP deployment. The goal was to ensure a smooth transition from disparate financial systems to a unified, process-driven platform that could scale with their expanding business.
AlphaBiz Solutions began by conducting an in-depth assessment of FTP Solutions’ existing workflows, financial structures, and compliance requirements across multiple regions. This allowed them to tailor the ERP implementation to address key pain points, particularly around financial reporting, payroll management, and project billing delays.
Key transformation included:
- Unified Financial Management – FTP Solutions moved from multiple accounting platforms across Australia, Canada, and New Zealand to a single, consolidated system, eliminating manual reconciliation and improving financial accuracy.
- Segmented Financial Reporting – A four-dimensional financial reporting structure was introduced, allowing FTP Solutions to break down financial data by Industry, Business Unit, Region, and Function—providing deeper insights and accountability.
- Automated Project Billing – Previously, invoice preparation—particularly in Canada—could take up to two months due to fragmented data sources. With MYOB Acumatica, this process was reduced to just a few days, significantly improving cash flow.
- Real-Time Financial Reporting – Financial reporting, which once took five days to manually compile from multiple spreadsheets, was streamlined to just one to two days per month. This time is primarily spent drilling down into the data to validate granular details before it is finalized and forwarded to management, ensuring accuracy and completeness. The ability to generate reports in real time empowered managers with better visibility and faster decision-making.
- Time-Sheet Integration – Previously, time sheets were managed in a separate system, leading to inefficiencies in project cost tracking. The integration of time sheets into MYOB Acumatica streamlined this process, reducing errors and improving data accuracy.
- Integrated Payroll & Compliance Management – Payroll processing was automated across Australian entities, improving accuracy, compliance, and efficiency. Approved project timesheet hours are seamlessly processed into the current pay run, ready for payment, with enhanced GL posting ensuring expenses and liabilities are allocated to their relevant segmented accounts.
Navigating Regional Compliance: Canada’s Unique Financial Landscape
A key challenge in implementing MYOB Acumatica ERP for FTP Solutions was ensuring compliance with Canada’s distinct financial and tax regulations. Unlike Australia, where the Goods and Services Tax (GST) applies uniformly, Canada’s financial system includes multiple tax structures, including GST, Harmonized Sales Tax (HST), Provincial Sales Tax (PST), and Quebec Sales Tax (QST)—each with varying rates depending on the region.
To address these complexities, AlphaBiz Solutions:
- Configured automated tax calculations within MYOB Acumatica to align with Canada’s multi-layered tax system.
- Integrated project billing workflows to ensure compliance with regional accounting policies, particularly for multi-stage invoicing.
- Enabled real-time currency conversion, essential for FTP Solutions’ cross-border operations between Australia, Canada, and New Zealand.
This meticulous approach ensured that financial transactions remained compliant, streamlined, and accurate across all locations.
Results & Measurable Impact
The successful implementation of MYOB Acumatica ERP immediately delivered transformative improvements for FTP Solutions:
- 80% Faster Financial Reporting – Monthly financial reporting time reduced from five days to one to two days, allowing for better financial oversight.
- 90% Reduction in Billing Delays – Project invoicing in Canada, which previously took nearly a month, is now completed in just days, significantly improving revenue recognition and financial stability.
- Seamless On-Time Implementation –AlphaBiz Solutions executed a structured and methodical ERP deployment, ensuring MYOB Acumatica went live within the planned timeframe. Through careful planning, rigorous testing, and a phased rollout, the transition was completed smoothly, with zero operational disruptions.
- Improved Process Efficiency & Delegation – Standardized workflows eliminated operational bottlenecks, reducing dependency on manual intervention.
- Greater Managerial Visibility & Accountability – Real-time dashboards and segmented reporting empowered managers with up-to-date financial and operational insights.
- Work-Life Balance Achieved – Tania, FTP Solutions' Finance Manager, highlighted a significant milestone—being able to take uninterrupted leave for the first time in eight years, a testament to the efficiency gains achieved. With mundane tasks now redundant, Tanya can delegate more work to her team, allowing them to focus on higher-value activities that contribute to the business’s strategic goals. More importantly, her team is now fully capable of handling her responsibilities in her absence, ensuring that critical activities are completed on time without disruption.
Customer Testimonial
“The time saved in financial reporting is phenomenal. From spending several days manually consolidating data, we now get accurate reports in just a day. MYOB Acumatica has transformed how we manage finances, payroll, and project billing. It’s given us greater efficiency, and for the first time in years, I can confidently take leave without worrying about work.”
–Tania Wilson, Finance Manager at FTP Solutions
Conclusion: A Blueprint for Digital Transformation
FTP Solutions’ journey from fragmented financial systems to a fully integrated ERP solution highlights the power of process-driven business transformation. With MYOB Acumatica in place, they now benefit from:
- A scalable financial system designed to support long-term growth.
- Accurate, real-time insights that drive smarter decision-making.
- Automation and standardization that eliminate inefficiencies and human error.
This case study serves as a testament to how the right ERP system, when implemented by a strategic partner like AlphaBiz Solutions, can redefine business operations, enhance efficiency, and create long-term value.
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