At Discover Online 2025, Bruce Minty, Senior Product Manager at MYOB, shared an inspiring preview of AI in MYOB Acumatica. He described it as a major leap forward—the biggest upgrade since the platform’s original launch—and one that’s designed to enhance productivity and decision-making across the board
What to Look Forward to with AI in MYOB
1. Natural‑language automation
Rather than building step‑by‑step workflows, you’ll soon simply tell the system what you want it to do in plain English. It could be something like “Show top five customers by sales in southern NSW,” and the AI agent will handle the rest, like data collection, processing, and visual reporting.
2. Intelligent anomaly detection
Soon, the AI advisor will alert you to unusual activity, such as operational expenses coded as capital purchases. This proactive flagging helps keep your financial data clean and reduces costly errors.
3. Conversational AI Assistant
When a team member joins a new territory, they’ll be able to ask “Who are my top five customers in southern NSW?” and receive an immediate answer. The assistant will even generate a generic inquiry for further planning, which is perfect for less tech-savvy users.
Under the Hood of AI in MYOB
Bruce walked through the platform’s smart architecture set to support these features:
- AI agents designed for finance, operations and projects
- AI Studio for building and customising capabilities
- A secure data gateway for seamless information flow
- Native AI services combined with trusted third‑party tools
This setup is flexible enough to handle evolving business needs.
What’s Arriving in Spring 2025
Those eager to explore AI in MYOB can expect the first wave of features in the Spring 2025 release (mid to late year). These include:
- AP Bill Entry: upcoming OCR technology to automatically read invoices
- Expense Capture: smart expense entry from receipts
- Built‑in AI Advisor: anomaly detection built into generic inquiries
- Smart Autocomplete: AI‑enhanced predictive typing in text fields
These future features are not yet live but are firmly on the roadmap.
Why This Matters for Your Business
AI in MYOB will help your team:
- Reduce manual tasks, saving time and lowering costs
- Spot anomalies before they affect your accounts
- Enable all users to access insights through simple queries
These are early steps toward intelligent, conversational ERP, especially valuable for growing firms that need easy access to reliable data.
How to Get Ready
Here’s a head start planning path:
- Review your data quality – AI relies on well‑structured, clean data
- Educate your team – familiarise staff with generative AI tools and scenario-based use cases
- Plan your pilot – aim to test OCR-based billing and expense entry
- Layer-in capabilities – launch anomaly detection and NLP-style inquiry when released
What the Future Holds
This aligns with broader ERP trends, such as the upcoming release of Acumatica 2025 R1, which also includes AI-driven anomaly detection and AP document recognition. It’s a shift from past headline-grabbing AI to real tools that drive everyday outcomes.
Ready to Embrace AI in MYOB?
Book a free discovery call with one of our experts to explore how you can prepare for AI in MYOB, from data readiness and team training to piloting key features.
This ensures your business is ready for when the new capabilities arrive and gets the most value from them.
