Privacy Policy

At AlphaBiz Solutions, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, disclose, and protect your personal information. “Personal information” means any information that is identifiable to you. 

Collection of Personal Information 

We collect personal information from you when you interact with us electronically or in person. We collect the following types of personal information: 

• Name
• Address
• Phone number
• Email address
• Information about the goods or services you have ordered
• Information from enquiries you have made
• Communications between us
• Credit card information
• Information related to supporting your use of our software 

We also collect information about how you use our website, such as browser type, operating system, website visited immediately before coming to our site, and IP address. We use cookies to improve your experience on our website. 

How we use your information 

 We may use your personal information to:  

• Respond to your inquiries and provide customer support 
• Provide you with our services 
• Send you marketing communications (with your consent) 
• Comply with legal obligations 

We will not share your personal information with any third-party except for service providers who help us in operating our business, such as email marketing platforms, payment processors, and cloud storage providers. 

Security of Personal Information 

We take reasonable steps to protect your personal information from unauthorised access or disclosure. However, we cannot guarantee the security of your personal information. 

Access to Personal Information 

You can access and update your personal information by contacting us at admin@alphabiz.com.au We may charge a reasonable administration fee for this access. 

Complaints about Privacy 

If you have any complaints about our privacy practices, please send details of your complaints to 43 Great Eastern Hwy, Rivervale WA 6103. We take complaints very seriously and will respond promptly after receiving written notice of your complaint. 

Changes 

We may change this Privacy Policy in the future, and the revised versions will be uploaded onto our website. Please check back from time to time. 

Third Party Sites 

Our website may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of these sites. 

Data Collection and Tracking 

To monitor and collect data on website visitor interactions, we use third-party services like Google Analytics and Google Search Console. Personal information, including IP address, browsing activity, location, and history, may be collected and stored by these services when using our services.  If you wish to request data erasure, please contact us directly.   If you have any questions or concerns about this privacy policy, please contact us at (08) 9277 2226 OR email us at admin@alphabiz.com.au