Powerful Cloud-Based Customer Management (CRM) Solutions for Exceptional Customer Experiences
Empower Your Team with Powerful Customer Management (CRM) Software from MYOB ERP
Experience the transformation in customer experiences with MYOB Advanced Business Enterprise. This robust customer management solution equips your team with the tools they need to deliver exceptional customer service, driving your business toward unparalleled success and growth
Turning Challenges into Opportunities with MYOB Advanced Solutions
Navigating the complexities of customer relationship management in today’s rapid business environment can be overwhelming. With MYOB Advanced Solutions, these common challenges become opportunities for growth:
Data-Driven Decisions:
MYOB provides real-time insights for informed, swift decisions.
Sales Process Efficiency:
Streamline and automate your sales process with MYOB.
Service Support:
Enhance your service support with MYOB’s powerful case management and contract management tools.
Why MYOB Advanced is the Best Solution for Your Business
MYOB Advanced Business Enterprise is your partner for success in customer relations management. Its comprehensive tools provide you with real-time data, personalised dashboards, and an interactive system that accelerates your decision-making process. With features designed to automate and streamline your sales process, and powerful support automation tools, MYOB Advanced Business Enterprise places you firmly in control of your business’s future.
- 360-degree view of the entire business
- Empower your customers through online portals
- Take a team approach to sales and service
- Respond to customers from anywhere, on any device
- Seamless integration with Outlook, Salesforce, and more
- Track performance and spend on one screen
Discover the MYOB Advanced Solution for Customer Management (CRM) Advantage
Reporting & Dashboards
Monitor real-time trends in your organisation with comprehensive reporting tools that give you the confidence to accelerate your decision making.
- Fully-integrated financial reporting
Make informed decisions faster with online reporting. Available in HTML, PDF, Excel and Word so you can quickly share your reports with others. - Interactive Dashboards
Displayed in an interactive visual format, dashboards provide you with customised views of key information in real time. - Personalised Reporting
Access customised views of information to suit your needs, with personally designed dashboards. - Instant Insight
Keep track of your progress with instant visibility over your KPI and score card dashboards.
Opportunity & Pipeline Management
Automate your sales process and improve the efficiency of your sales teams by providing them with the contacts, opportunities and activities that influence the sales decision.
- Integrated Workflow
Streamline your order processing by automatically triggering status changes, updates, notifications and more. - Configurable Order Types
Make processing requirements easier with redefined order types and rules. Specify workflow scenarios and documents to be generated to keep your accounts receivable and inventory modules updated. - Flexible Promotion and Discounts
Enjoy the flexibility of managing complex pricing and discount policies with ease – even when they’re in multiple currencies. Specify rules or allow the order management system to calculate and apply the best discounts combinations.
Integrated Marketing
- Integrated Document management
Collate all your marketing materials in a central repository, including customer collateral, price lists, contract templates, email templates and more. You can even choose to apply access permissions at a document level to ensure security. - Lead and List management
Combine leads from your website, trade shows, purchased lists, or manual entry and automatically assign according to pre-set criteria. Duplicates can even be automatically noted and merged. - Email Marketing
Ensure your marketing collateral have consistent branding and messaging, with email templates that can be used to send newsletters, promotions, and other communications. - HubSpot integration
Enjoy automatic syncing and easy integration with the HubSpot system.
Service & Support Automation
- Powerful Case Management
Take your customer to new heights. With realtime access to customer information directly from the CRM and ticketing system, and enhanced process workflows, you can ensure your team are constantly up-to-date. - Contract Management
Accelerate service support with customer cases linked directly to contracts and service plans. With service rates set per incident, hour, or prepaid, it’s easy to ensure the proper support is provided and billed correctly. - Integrated Document Management
Control access to contracts, notes, emails and other communications all stored in an integrated content management system.
MYOB Advanced Business Enterprise
Enterprise Customer Management (CRM)
Learn more about MYOB Advanced Solution for Customer Management (CRM)
Top 5 Ways ERP Solutions Can Boost Your Marketing Strategies
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Forecasting sales with ERP systems
Learn tips on preparing budgets and setting targets straight for your salesforce with a reliable forecast from your ERP system.
How to use ERP systems for Sales and Marketing
ERP systems can be powerful tools to drive growth for your business through sales and marketing. Read more about it below.
Kickstart Your Journey with MYOB Advanced Customer Management
Ready to revolutionize your manufacturing processes and stay ahead of the competition? Contact us today to learn more about MYOB Advanced Manufacturing and how it can benefit your business.
Our team of experts is ready to help you explore the possibilities and identify the best solution for your unique needs. Don’t let another day go by without experiencing the power of MYOB Advanced Manufacturing – get started now!
